Create personalized onboarding videos with auto-zoom that guides new customers through setup, features, and best practices step by step.
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Common frustrations customer onboarding specialists face when trying to create clear screen recordings.
You give the same product walkthrough to every new customer. It's the same 30-minute call, five times a day, and it doesn't scale.
You walk them through setup live, they say they understand, then they submit a support ticket the next day asking how to do step 3.
Custom onboarding videos for each client's use case require editing that takes longer than just doing another live call.
You send a help center link with 20 articles. You have no idea which resources the customer actually consumed.
Zumie features that make screen recording effortless for customer onboarding specialists.
Zumie zooms into the buttons, settings, and features you're demonstrating, making every step of the product crystal clear.
Customers see exactly where to click to replicate each step. No guessing, no misinterpretation of written instructions.
Record a quick video addressing a specific customer's setup needs. Auto-zoom makes it look polished without editing.
Send onboarding videos instead of scheduling calls. Customers watch on their time, you onboard more customers per day.
Real scenarios where Zumie's auto-zoom makes recordings dramatically more useful for customer onboarding specialists.
Record a set of videos covering account setup, core features, and common configurations. Send the relevant videos to each new customer.
Record a quick video showing a specific customer how to configure the product for their use case. Personal touch, minimal time investment.
When a customer hasn't adopted a key feature, send a 2-minute video showing them exactly how to use it with auto-zoom clarity.
How customer onboarding specialists use Zumie in their day-to-day work.
Navigate to the feature or setup page you need to demonstrate for the customer.
Click the Zumie extension and begin recording with your microphone on for narration.
Demonstrate the setup or feature naturally. Zumie auto-zooms to keep every button and setting visible.
Stop recording and share the link via email, Intercom, or your CRM. The customer has a replayable guide.
Yes. Record your standard onboarding walkthrough once and share the same link with every new customer. Create variations for different use cases or plans.
As personalized as you want. Record a quick video mentioning the customer by name, showing their specific dashboard, and addressing their exact questions.
Absolutely. The share link stays active and customers can rewatch as many times as they need to complete setup correctly.
Zumie generates a share link you can paste into any tool — Intercom messages, HubSpot sequences, email, Slack, or your help center.
At $39 one-time, Zumie replaces hours of repetitive onboarding calls every week. Scale your onboarding without adding headcount or monthly software costs.
Free forever, no account needed
One-time payment, yours forever
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Install Zumie for free and see the difference automatic zoom makes in your recordings. No signup, no credit card, no commitment.
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